WordPress Malware Removal Services

We prioritise hacked and compromised websites and can begin investigating as soon as the required access is provided. The time required for complete malware removal depends on the extent of the infection, the number of compromised files, database changes, and whether backdoors or other vulnerabilities are present.

We investigate malware files, modified WordPress files, user accounts, database changes, server logs, plugin vulnerabilities, outdated software, and other indicators of compromise to identify how the attacker gained access and help prevent the same vulnerability being exploited again.

Yes. Malware can modify both website files and database records. We check for malicious scripts, injected links, rogue administrator accounts, altered options, spam content, redirects, and other suspicious database activity as part of the cleanup process.

Often, yes. If the underlying WordPress installation and website data remain recoverable, we can clean the compromised files and database while preserving your existing website. If the infection is extensive or the installation cannot be trusted, we can assess whether restoration or a clean rebuild is the safer option.

Yes. Malware removal should address more than the visible infection. We investigate the likely entry point, update vulnerable software, remove abandoned or compromised components, strengthen access controls, and apply additional WordPress and server security measures where appropriate.

Yes. After the website has been cleaned and security issues have been addressed, we can help identify the affected URLs, verify that the site is clean, and submit the appropriate review request through Google Search Console. The time Google takes to remove a warning depends on its review process.

Yes. We can investigate and remove common forms of WordPress SEO spam, including injected pages, pharmaceutical or Japanese keyword spam, hidden links, malicious redirects, altered search results, and other unwanted content introduced by an attacker.

Yes. Where appropriate, we can identify relevant security or email blacklists, help resolve the underlying cause of the listing, and submit review or delisting requests. Each blacklist operates its own review process, so removal times cannot be guaranteed.

Not necessarily. Where practical, we can isolate the affected website or work from a staging or backup environment to minimise disruption. For severely compromised sites, temporarily taking the website offline may be recommended to protect visitors and prevent further damage.

Where the site is recoverable, we preserve a forensic or recovery copy before making significant changes. This provides a reference point during the investigation and gives us an additional recovery option if further restoration work is required.

We address the likely cause of the compromise rather than simply deleting visible malware. Depending on the findings, this can include updating WordPress, plugins and themes, removing vulnerable software, securing administrator accounts, strengthening file permissions, configuring security headers or a WAF, and improving ongoing monitoring.

Yes. Post-cleanup monitoring can be provided to check for suspicious file changes, unusual activity, malware reinfection, and other indicators of compromise. This provides additional protection while the site returns to normal operation.

We typically need WordPress Administrator access where the dashboard is still accessible, along with hosting control panel and SFTP or SSH access when required. Additional access to DNS or Google Search Console may be useful when dealing with redirects, domain security warnings, or blacklist issues.